FREE EXPEDITED SHIPPING FROM USA

RETURNS

Changed your mind? It’s OK we still love you !
We want to make your returns process a lot easier thanks to our returns and exchange portal.
We have a 30-day money back guarantee Policy!

Our 30-day Money back guarantee Policy is valid only to U.S. customers who purchased our products from HotShapers.com, Amazon.com or Walmart.com. Refund requests on purchases made via other third-party affiliates or health stores must be directed to the appropriate retailer. Also, 30-day Money back guarantee is only valid for first-time purchases of a product, and redeemable item(s) must be shipped back to Hot Shapers (at customer's expense) with a valid receipt in order to process the return. No refund will be given without valid receipt. Customer may not return the same item for refund more than once.

Please, keep in mind that our Return Shipping fee is US$4.99 and the funds go back onto your original payment method, not including shipping costs on your original order.

You'll get a confirmation email as soon as your refund has been processed. Please allow 10-14 business days for Exchanges/Returns to be processed.

EXCHANGES

In Hot Shapers, we have high standards for quality, comfort, fit, and style. If you need a different size or color, click “Start Return” to exchange your items as long as your product is unworn, unused, and unwashed with tags intact within 30 days of delivery.

PROMOTIONAL DISCLAIMER

Unless otherwise specified, product prices already reflect discounts. All offers are limited to stock on hand; no rain checks are available. Not valid on prior purchases, taxes or shipping and processing charges. Consumer must pay applicable sales tax. No more than one discount code can be applied per purchase. Promotions have no cash value. Offer cannot be sold or otherwise bartered. Void where prohibited, taxed or otherwise restricted. Returns of any portion of the purchase will require equal forfeiture of offer or amount equal to offer. Hot Shapers has the right to end or modify any promotion at any time. Other restrictions may apply. Promo Codes cannot be applied retrospectively by you or our Customer Service team.

FREE PRODUCT PROMOS

Free Gifts are only available while supplies last. Limit ONE (1) Free Gift per order. Purchase must meet minimum purchase condition to receive free gift (if applies). Subtotal does not include tax or shipping fees. Free Gifts automatically added to cart once threshold is reached. Free gifts subject to change without prior notice. Free gifts only available while supplies last. Other restrictions may apply.

If you decide to return your order for a Refund and received a Free product, please keep in mind that the Free product that was included with your purchase must also be returned, new, unused, with tags and/or seals. In case the Free item is not returned in good condition, the FULL PRICE of the item will be charged from the total amount paid and the refund will be processed for the difference.

ULTIMATE FLASH SALE CAMPAIGN CONDITIONS:

Please read the terms and conditions before purchasing items from this campaign.

  • Campaign products are limited in stock.
  • Changes in size are NOT allowed, since we have limited amount in stock, we cannot guarantee the new sizes will be restocked (applies for all Women’s products listed in this campaign, as well as Waist Trainers in colors Blue, Green and Purple).
  • Size changes are ONLY allowed for Cami Hot Men and Hot Tank Men.

WARRANTY

Did you receive your items damaged or defective? We got your back! Send us pictures of your defective or damaged item to customercare@hotshapers.com and we’ll take care of it ASAP.

INTERNATIONAL SHIPPING, EXCHANGES AND RETURN

Hot Shaper’s international shipping charges DON’T include:

Additional charges for customs, import, duties, or tax fees must be paid by you. We don’t control these charges and we can’t predict what they might be, as we ship worldwide, and customs policies differ widely depending on destination. Please contact your local customs office.

If you want to exchange or return your International order, please contact us at customercare@hotshapers.com

Security Policy

Your payment and personal information is always safe. Our secure sockets layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

Doubts? Our satisfaction team
is waiting to chat with you!